Privacy Policy

At Blackboy Lux, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.

We may collect the following types of information:

a. Personal Information

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details or other payment information required to process your orders.
• Account Information: Username, password, and purchase history.

b. Non-Personal Information

• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website.

We use the information we collect for various purposes, including:

• Processing Orders: To process and fulfill your orders, including sending order confirmations and shipping details.
• Communication: To send you updates, newsletters, promotional materials, and other information that may be of interest to you. You can opt out of marketing communications at any time.
• Customer Support: To provide customer support, respond to inquiries, and resolve any issues you may have with our products or services.
• Website Improvement: To analyze and improve the functionality and user experience of our website.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If Blackboy Lux is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

• Access and Correction: You have the right to access and correct any personal information we hold about you. You can update your account information by logging into your account on our website.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send you or by contacting us directly.
• Data Deletion: You may request the deletion of your personal information by contacting us at [customer service email]. Please note that we may need to retain certain information for legal or administrative purposes.

We use cookies and similar technologies to collect and store information about your preferences and browsing behavior. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with the updated "Effective Date."